Heat pump repairs in Auckland

Heat pump not heating, dripping, icing up or flashing an error? Fault finding and repair across Auckland by qualified HVAC technicians. All major brands.

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Blowing cold in July. Water running down the wall. Outdoor unit iced solid. Error code flashing and the manual is long gone. Most heat pump faults come down to a handful of causes, and an experienced technician can usually find it on the first visit.

We carry common parts, read the fault codes properly rather than guessing, and tell you whether it is worth repairing. If the unit is old and the repair costs more than it is worth, we will say that.

Technician working on the pipework of a heat pump outdoor unit

What is included

  • Fault code diagnosis on all major brands
  • Refrigerant leak detection and regas by licensed handlers
  • Fan motor, capacitor, PCB and sensor replacement
  • Drain and condensate pump faults
  • Icing, noise and poor airflow investigation
  • Honest repair versus replace advice

How it works

  1. Tell us the symptoms

    Brand, age and what it is doing. We can often tell you what to expect before we arrive.

  2. Diagnose on site

    We test the system properly and quote the repair before doing the work.

  3. Repair or replace

    Most repairs are done on the day. If replacement makes more sense, we quote that too.

Questions people ask

Why is my heat pump blowing cold air in heating mode?

It may be defrosting, which is normal for a few minutes. If it continues, common causes are low refrigerant, a faulty sensor or a reversing valve fault. Book a diagnosis.

Why is my heat pump leaking water inside?

Almost always a blocked or badly run condensate drain. Sometimes a cracked drain tray. It is a quick fix if caught early.

Is it worth repairing a 12-year-old heat pump?

Sometimes. A capacitor or fan motor is worth doing. A compressor or PCB on an old unit usually is not. We give you both numbers.

Why Clean Air Systems

  • Licensed refrigerant handlers and registered electricians
  • Diagnosis first, parts second
  • Straight advice when a repair is not worth it
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Accredited and insured

  • Site Safe member
  • SiteWise Green
  • NZ Green Building Council member
  • NEBB certified
  • IQP registered
  • Registered electricians

Book your free in-home quote

An engineer visits, measures the room and gives you a written price. The visit costs nothing and you can decide afterwards.

Call 022 472 7063

Mon to Sat, 7am to 6pm

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Based on 10 reviews